Refund policy

Return and Refund Policy

Effective Date: September 26, 2026

At SWAGAT AT RADA, we take pride in the quality of our food and service. Your satisfaction is our priority.

Food Orders

Due to the nature of food products, we generally do not accept returns once an order has been delivered or picked up. However, if you are unsatisfied with your order for any of the following reasons, please contact us immediately:

• Wrong item delivered
• Missing items from your order
• Food quality issue or spoilage upon delivery

Refund Eligibility

Refund requests must be made on the same day of delivery. We will review each request on a case-by-case basis and may offer one of the following resolutions:

• Full or partial refund to your original payment method
• Replacement of the item
• Store credit for a future order

Non-Refundable Items

• Orders that have been partially or fully consumed
• Requests made after the same day of delivery
• Dissatisfaction due to personal taste preferences

How to Request a Refund

To request a refund, please contact us at: 🌐 swagatatrada.com

Please provide your order details and a description of the issue. We aim to resolve all concerns within 1–2 business days.

Changes to This Policy

SWAGAT AT RADA reserves the right to update this policy at any time. Changes will be reflected on this page.